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Sample Policy Tips
Add time:2017-05-26    Click:792

Before sampling, please make sure your company has clearly understand our sample policy in the following:




Generally speaking, free offer USD10 or below value in total, if exceeding it, a whole payment is needed.


We don't prepay for the shipping cost (express/airfreight/freight) of the anyway to sending samples, it should be paid by customer; if customer has FedEX/UPS/DHL/TNT account number to import, please use the proper courier, samples will be shipped as a collect basis, i.e. freight to be collected.


Factory will only arrange the sample request till the payment's arrival if samples are charged, so the lead time is calculated according to the payment receipt date.


Usual lead time: 7 working days sample with material ready


If QC evidence shows that our samples are not pass the testing due to our reason, we will bear the 2nd samples fee and freight for customer re-testing.


Any of request which is asking to prepay the shipping cost for the first free samples delivery is not acceptable.


We make samples as per the buyer's requirement. As we know, we have different customer levels, some of them need Non-EMC version for cost down situation, and some of them need EMC version for high compatibility situation. If the buyer did not state clearly about the EMC requirement when requesting a sample, we will randomly to make NON-EMC version for testing.


Sample fee can be returned back when your order quantity reach 3000pcs.

So, what is the most important?
 We kindly suggest that the buyer would better to clearly required EMC or NON-EMC in the sample procedure and must talk to our salesperson.

Notes: we reserves the right to alter or amend the service tips or company policy without prior notice.